Explore expert insights, tips, and best practices to optimize your IT operations
Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions.
ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies.
ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Explore expert insights, tips, and best practices to optimize your IT operations
Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions.
A global organization of technology professionals transforming the desktop monitoring marketplace.
Mallory Miller Reflecting on a Year of Growth, Innovation, and Progress
As 2024 winds to a close, we’re proud to celebrate a year of incredible achievements at ControlUp! This year has been marked by:
- Growth in our community, partnerships, and team
- Innovation with groundbreaking product enhancements
- Recognition from industry analysts, partners, and customers
We couldn’t have done it without you—our valued customers, partners, and community members.
Looking ahead to 2025, we’re bringing more of what you love about ControlUp:
- Cutting-edge innovations
- New and enhanced DEX solutions
- Strengthened partnerships
- Inspiring customer success stories
Before we dive into the future, let’s reflect on what we’ve achieved together in 2024:
2024 Highlights: A Year to Remember
Industry Recognition
- ControlUp was named a Leader in the first-ever Gartner® Magic Quadrant™ for DEX Management Tools, which we believe reflects our commitment to and strength in improving the digital employee experience across endpoints.
- ControlUp was recognized as the most-utilized Digital Employee Experience solution in the annual ‘DaaS Like a Pro’ report, with double the number of users as the second-most-used solution.
- Received a 5-Star Rating in the CRN® Partner Program Guide for the Drive DX Partner Program, which accelerates profitability for channel partners building DEX businesses.
- High Gartner Peer Insights™ ratings for improving troubleshooting efficiency, reducing help desk ticket volume, and enhancing user experience.
Product Innovation
- The new ControlUp Secure DX provides real-time scanning, detection, and remediation, improving the security posture of endpoint devices without compromising experience.
- Instantly assess your organization’s Windows 11 readiness with a new and easy-to-use report that gives immediate insight into all of the Windows devices in your environment and their upgrade eligibility.
- Comprehensive and unique support for Google ChromeOS provides robust real-time analytics and automated remediation needed to support high-performance and productive Chromebook use.
- Enhanced support for Windows 365 to quickly identify and resolve end-to-end performance issues on Cloud PCs, ensuring a seamless user experience, improved productivity, reducing the cost of support, and boosting security
- New and improved platform features help IT more efficiently and effectively deliver a seamless digital employee experience, including enhanced employee experience scoring and sentiment surveys, GenAI-powered chatbot, cost savings dashboard, remote assistance, and web transaction synthetic testing.
- The latest version of our Enrich plugin lets you integrate the ControlUp DEX platform with almost any SaaS or web application.
- Continued VDI and DaaS leadership with the ControlUp Real-Time DX 9.0 and 9.0.5 releases, bringing super-charged troubleshooting for EUC admins, streamlined authentication, advanced monitoring, and more.
Strategic Partnerships
- Expanded collaboration with Nerdio for Microsoft Azure Virtual Desktop adoption
- Launched new initiatives in the Drive DX Partner Program to reward competency, performance, and engagement for partners building DEX business
- Extended partnership with Citrix to optimize the employee experience and enhance issue remediation for joint customers
- New go-to-market agreement with North American distributor Ingram Micro to enhance experience, lower costs, and solve desktop issues.
Community Growth
- We welcomed 2,400+ members to the ControlUp Community, fostering 95,000+ message exchanges.
- The ControlUp Community hosted engaging meetups like “Best-Kept Secrets of Synthetic Monitoring” and “Tech Expert Panel Q&A”.
- We honored 360 DEXe DEXpert 2024 Award recipients for their exceptional contributions.
Customer Stories
- See how customers like SimpsonHaugh Architects embrace digital transformation and avoid downtime with ControlUp.
- Read about how UK-based managed service provider ebb3 has standardized on ControlUp to enhance the management of its clients’ VDI environments and corporate endpoints.
Thank you for joining us on this journey to deliver a frictionless work experience for IT and employees on any desktop, any app, anywhere. We can’t wait for what the future holds!
Ready to see for yourself how we’re transforming the digital employee experience?