Explore expert insights, tips, and best practices to optimize your IT operations
Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions.
ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies.
ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Explore expert insights, tips, and best practices to optimize your IT operations
Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions.
A global organization of technology professionals transforming the desktop monitoring marketplace.
ControlUp Team Welcome to the new ControlUp customer discussion video series, TalkUP IT by ControlUp. In our second episode we speak with Rob Vice, an IT executive with more than 25 years experience in the financial industry including companies like Barclays and Blackrock. The focus of this conversation is on the role of executives in IT and the challenges they face in managing IT.
Topics covered in this conversation include:
- Introduction (0 – 1:46)
- Rob Vice Background (1:46 – 4:25)
- What do Executives want from IT Dept (4:26 – 10:28)
- What are the elements of User Experience that you look for? (10:29 – 16:34)
- What are your thoughts on User Enablement and its impact? (16:35 – 20:05)
- What is the future IT as a whole? (20:06 – 26:43)
- AI & ChatGPT (26:44 – 30:52)
- Data, AI, and Fear (30:53 – 33:03)
- Wrap Up (33:03 – 33:33)